About Us

Your Technology Partner, Rooted in Experience – Based in Leeds

At IT Got Broken, we’re a small but mighty Managed Service Provider (MSP) based in the heart of Leeds, West Yorkshire. We bring enterprise-level expertise to businesses of all sizes, with a strong belief that cutting-edge technology should be accessible, efficient, and tailored to your goals — not someone else’s template.

Built on Experience

Our founders have spent decades at the sharp end of technology. With backgrounds in large-scale infrastructure design, cloud architecture, and AI/ML solutions, we’ve led digital transformation projects for major players across the print, media, and recruitment industries.

We’ve built and scaled everything from SaaS platforms serving thousands of users to robust web hosting environments handling millions of requests. That big-picture thinking and real-world knowledge is what we bring to every client engagement — whether you're a growing startup or a well-established firm looking to modernise.

Why Choose Us?

We're not a faceless corporation. We're hands-on, agile, and easy to work with. When you call us, you're speaking to someone who understands your systems — not reading from a script. We care about your success, and we’re in this for the long haul.

So whether you're scaling up, streamlining, or just starting out, we’re here to make your tech work harder — and smarter — for you.